Technical expertise is critical in servo and proportional
valve repair and very few companies are qualified to do it properly. It is a
service that helps dealers save their end-user customers money by repairing the
Rexroth pump and
proportional valve, rather than replacing them, a more expensive proposition.
The complexity and cost of repairs make finding the right
servo valve repair provider key and right because your customers can't waste
time and money on shoddy repairs. Since machine failure can disrupt production
and cause critical delays, taking the time to select a qualified and
experienced repair center can help ensure servo and proportional valve repair
is as reliable and efficient as possible with Rexroth dealer
.
When a customer needs quality hardware and proportional
valve repair, here are some qualities to look for in order to find the best
supplier for your customer's needs.
Quality No. 1: Expert technicians and quality teams
When considering a repair facility, dealers should verify
that the company employs factory-trained and IFPA-certified technicians to
service leading lines such as Eaton/Vickers and Bosch/Rexroth. The repair
facility will ultrasonically tape and clean each valve, measure and inspect for
wear, and verify proper bushing-to-pulley ratio.
Distributors should also verify that the repair facility has
advanced equipment such as precision servos, proportional flow and pressure
test benches that are fully controlled and recorded via high-speed data
acquisition systems of bosch
hydraulic pump. Test benches need to be multifunctional, making them
versatile for all different types of controls. The stands will be equipped with
laboratory grade sensors, transducers and flow meters for highly accurate test
results.
Quality #2: Fast delivery
Speed is an important quality in a repair service. Some
can provide a full quote and service report within 3-4 days of receipt.
In cases where rush service is required, some repair
services line up incoming rush shipments for processing sometime the same day
(provided the repairs arrive early enough in the day). This allows time for
evaluation and usually provides a quote the same day. Top-tier repair shops
will offer 24-hour expedited/express service on most individual items for a
small fee in addition to the quoted price.
Quality No. 3: Evaluation Fee
Most reviews should be free. Only special items that require
repair or the need for multiple machines should incur an appraisal fee. Until
then, the customer should only expect to be charged for items returned without
repair.
Many companies promise "free estimates." Dealers
should check to see if the repair service will perform a full diagnosis, which
often allows them to accurately predict cost and ensures customers operate at
proven costs rather than revised rates if unforeseen circumstances arise.
Quality No. 4: Detailed Quotes
Distributors must request a completed service evaluation
form with the customer's (Distributor) logo/brand to present to the end user.
This model should include a root cause analysis, repair details, and suggested
preventive and predictive maintenance recommendations.
Quality No. 5: Dealers Brand
It is unusual, but some repair services will remove their
branding and incorporate the customer (dealer) logo or information for display
to the end user. This service helps dealers earn a "go to" reputation
for this highly specialized technical service.
9 questions for repair service companies
Evaluation of servo and proportional valve repair service?
Here are 9 questions to help you decide if it will meet your needs.
Question #1: How long did it take for the facility to repair
the servo valves?
Question No. 2: Who are the previous customers for the
installation servo valve repair?
Question #3: How long have servo valve technicians been
working for an installation?
Question #4: What type of repair and calibration equipment
is in the facility?
Question 5: Do you have the drive electronics specifically
designed to test all functions of the servo valve or drive electronics?
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